Connect Guide

Press "Get Connected", choose who you are (player, parent, coach, club…), and fill the short form. You get your ATF Connect ID immediately and land in your account.

Use your email, mobile number, or ATF Connect ID, together with your password or your 6-digit PIN. One login works for every role you hold.

A personal code like RAJKAP197291, shown on your account page and in your welcome email. It identifies you across all of ATF Connect and can be used to log in.

Use "Forgot password" on the login page. The emailed link lets you set a new password and, optionally, a new 6-digit PIN in the same step.

Open your account page and choose "Login PIN" under Security. Confirm your password, enter the new PIN twice, and it works for all your roles at once.

Open a court page (from Find a Court, a venue profile, or a coach profile), pick a day and a free time slot, then press Book. The venue confirms your request.

Venues can approve their members for instant booking. Once a venue has approved your affiliation, your bookings there confirm immediately — no waiting.

Open "My bookings" in your account and press Cancel on the booking. Each venue sets its own cancellation window — inside it, cancelling is free.

If you cancel inside the venue's cancellation window, the venue may keep a percentage of the court price, as stated on the court page. ATF Connect only displays this — any payment is handled directly with the venue.

Pressing "Join this venue" on a court or venue page sends a request. Once the venue approves you, you may get member prices and instant booking there.

Use the search box on the home page or in Community. Type a name — or an exact ATF Connect ID to jump straight to that profile.

Open Community → Baseline and write in the box at the top. Posts are public to the community; keep it friendly — tennis lives here.

Type at least two letters of their name in the tag field and pick them from the list. They are notified about your post.

Yes — press "Translate" under the post and it appears in your interface language.

No. Open "My roles" in your account and add the second role. One login, one ID — you switch roles with one tap.

It shows how much of your profile is filled in. Fields marked in red are the missing ones; a complete profile is found more easily by the community.

The bell at the top right. Unread is your tray; once read, entries move to the archive tab, so nothing is lost.

Open "My courts" in your account, add the court with its price, then publish its weekly hours. It appears on your public page and in Find a Court right away.

Publish availability per court (weekday, from, to) in "My courts". The public court page then shows a live slot grid for each day.

Venue settings, in your venue zone. Night multiplier, lighting surcharge, member discount, cancellation window and fee — with a live example computed from your own court.

The Members screen in your venue zone lists requests. Approving a member can give them member prices and instant booking — you can also enable auto-approval in Venue settings.

A read-only view of each member's balance with your venue, derived from your ledger. ATF Connect records and displays money — it never moves it.